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When the requester clicks one of the filters in the My Requests section of the side menu a grid displays with a list of requests that meets the relevant criteria.  

  • Open Requests
  • All Requests 
  • Submitted in the last 7 days
  • Documents Received
  • Books on loan

The grid includes the following columns by default:

  • Request Number = the unique Relais request number
  • Title = title of the publication 
  • Author = author of the publication
  • Submitted On = the date and time the request was submitted
  • Need Before = the need by date specified by the requester
  • Due Date = for items on loan, the due date
  • Article Link = for items sent via Post to Web, the link to the article
  • Status Date = the date and time the request was updated to the current status
  • Status = the current status of the request, possibles statuses are:
    • Submitted - the request has been submitted
    • In Process - staff is working on the request
    • Shipped - in a shared system, a loan has been shipped from one member library to another
    • Unfilled - the request has been updated with a reject code since the item cannot be supplied
    • Cancelled- the requester has cancelled the request
    • Article Sent - the document has been sent to the requester
    • On Loan - the item is currently on loan to the requester (Loan Status = "LON, REF, RFS")
    • Overdue - the item on loan to the requester is overdue (Loan Status = "OV1, OV2, OV3, FIN")
    • Renewed - the item on loan to the requester has been renewed (Loan Status = "REN, RNS")
    • Recalled - the item on loan to the requester has been recalled (Loan Status = "REC, RES")
    • Complete - the item on loan to the requester has been updated as returned, lost, etc. (Loan Status = "DAM, DST, LOS, MIS, RET, REW")

The requester can sort in ascending or descending order by clicking on any of the column headings. 

When the requester clicks on one of the requests, more bibliographic and request information displays.  

    • Title / Title of Article
    • Author / Author of Article: 
    • ISBN / ISSN: 
    • Date:Publisher:
    • Edition:
    • Volume/Issue/Pages: 
    • Article Link:
    • Submitted On: 
    • Need Before:
    • Due Date: 
    • Status Date: 
    • Status:

Depending on the status of the request, options also display.

    • Message - the requester can send a message to ILL staff about the request
    • Cancel - this option displays if the request has not been filled or a reject code assigned
    • Renew - this option displays if an item is on loan to the requester
    • History - the complete history of the request displays 
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